Im sorry to say that these companies are able to get away with their balony in broad daylight. My washer is now completely in operatable because the metal has corroded and the cap no longer fits. LG has the very worst customer service I have ever encountered. Bought it October, 2014. What can be done to get a replacement? LG was aware of the problem and had offered compensation to affected customers. We owned an LG french door refrigerator and if it wasnt for Costco where we bought it, LG would have never covered it. I have the same problem with my 2010 LG top Load washing machine, as well as rust on the water dispenser. The rust is so bad. They should really want to keep their customers happy and repair or replace the faulty equipment. I have tried to do a claim through LG it been 2 months and nothing has happened . I have not attempted to contact LG yet, but the rust has spread all around the bleach dispenser and we now have rust spots where the door opens (around the hinges). Same problem here. Having the same problems as noted in this article. At least their customer service acknowledges you. How can dry agitation with periodic spray possibly CLEAN anyTHING? Bought my LG washer is 2016 and thought I must have done something wrong because rust started in bleach dispenser within a year. Product Recalls - Lowes May make a few calls. Consumer Reports had this pair as their top pick for that year which is why we bought them. My LG is rusting were the water spout and the bleach cup is and is flaming off into the tub, it stains clothing and looks terrible! My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! I emailed them before reaching and reading this. After 6 years these rust flakes started to come out and destroyed my white clothes. We were just thinking of trying to do something about all the rust around bleach dispenser. Have a top load washing machine which I purchased from Best Buy. The rust around my bleach dispenser has finally caused the plastic bleach cup to fall through the top of the machine and water is pouring out of the space left between the bleach cup and the machine top. Top loading LG washer has severe rust around the bleach dispenser area. I cant afford to buy another machine. Add me to your lawsuit please. After reading this I am now in disbelief. Me too, the top starting rusting around the bleach dispenser and is now all the way around and leaving rust crumbs all around the inside of the washer. I really hope costco gets informed about it and replace it with some other brand that wount be super expensive as this one and defective. My washer started rusting in less than 2 years of purchasing it new. Same problem, same complaint, same RUST, same LG response: improper use, improper care, using bleach (come on, isnt that what it is for?? It was black! Lg Washing Machine Troubleshooting & Repair | Repair Clinic I am very disappointed with this washer. Same rust problems, leaking, bleach dispenser corroded, adding to the clothes damage. !, and saw the information on the lawsuit. I bought it in 2012. The rust is spreading to the inside of my washing machine. I am just so upset. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. It may be possible to clean this and then apply touch-up paint to the scratch for future rusting. I have been taking my clothes to family & friends homes. View Complete Recall Details . They want us to pay for any repairs. We purchased our LG washer in2017 and it began to rust around the bleach compartment as well..I am now concerned to hear it may begin to affect my clothing and that the company will not stand behind their product. Now we have water running out on the floor where the rust made the bottom ruin. What I meant to write I will NOT buy another HE LG washing machine. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. It gets better. I have done every thing I know to stop it. A repairman came and knew immediately what the issue was and put a new part in. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 The repair people were beyond frustrated with the company and now will no longer work on them. I have an idea seems there are over 200 people with the same issue how about a new class action lawsuit since the original (only representing CA and MI) class action was missed in June 2019. LG doesnt care about the consumer. While on the phone I came across this thread. I have the same issue with my LG Waveforce Top Loading Washer (Model #WT5101HV). Faulty parts and poor warranty. Thankfully Ive had no clothing ruined since I caught this in time but now Im afraid to wash anything! I have had numerous items ruined by rust stains. I certainly wont be buying another LG washer or dryer. I will NEVER buy another LG anything! We have the same issue. We have never used the friggin bleach dispenser and its rusting. Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). I have rust all over my machine. We purchased the washer in July of 2019 and bought the 3 year extended warranty. Im having the same issues with rust near the bleach dispenser. I own a LG washer, dryer, refrigerator and stove and would exchange all of them in a second; extremely poorly made and engineered products and absolutely no customer support. I bought my pair in 2012 and the top around the bleach dispenser rusted within 2 years. I, too, have had this problem, RIGHT AFTER warranty expired. My LG is so rusted around the bleach dispenser that I no longer use it. On the left side of the washer where the Bleach Fill/Drain is located, it has rusted completely out to the point that rusted metal pieces are building up around the drum and some getting into the laundry. WT5101HV / WT5170HV / WT5170HW service manual will guide through the process and help you recover, restore, fix, disassemble and repair LG WT5101HV / WT5170HV / WT5170HW Washing Machine. We have to buy a new washer because it leaves pieces of rust and other stuff on our laundry. Our LG washer is only 3 years old. I thought they were reputable but the last 4 appliances I bought using their recommendation were junk. I still see them putting LG on the top and I cannot purchase LG appliances again. Samsung recalled the washers in 2016, but consumers sued. We were supposed to have a 10yr warranty on the machine. . I would like to address the people at LG who make the decisions ; put their big boy pants on, and own up to their biggest faux pas ever. Add my name I have picture after less than a year, rust and clothes stains. Have you heard anything? I live in Missouri Please add mr. Rust began showing up about 3-4 years afterward. What do I need to do? The rust is getting worse and worse! NO! I purchased product in 2018, started rusting in the first six months of use. Warm the disconnected water supply hose in warm water below 50C. Its starting to get on my towels and clothes. When we purchased a front loader, before the top loader, the first time we used it, it leaked. My LG water has the same problem of rusting around the bleach drawer. LG are you able to do something about this highly rated junk! I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. They rust near the bleach cup probably because your not suppose to use bleach in a bleach cup right ??? I would also like to know how to join the lawsuit. 1-877-465-6937 for Sales and Product Assistance. I love the machine but the rust is getting exponentially worse. We also have the same issue with our LG washer, purchased from Sears. Last week my daughter ran a load of whites and one of the shirts came out with rust stains that were not there before she washed it. I am upset that I spent so much money on the LG and even recommended it to friends and have to deal with this issue again!!
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