Monday Friday: 8 AM 8 PM CST | Saturdays: 9 AM - 3 PM CSTSundays: 9 AM - 3 PM CST. Vida Vacations Customer Support: Poor Performance. Obviously I didn't use them so know I stuck and The Grand Mayan says there's nothing can do. They tell you all about the upper class stuff, then sell you the lower class package and don't state that you can't do any of what they just showed you. My mother and I traveled to Mexico to celebrate my graduation from college. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Shook My hand and written offer was stamped approved and initialed. Copyright 2023 Consumers Unified LLC. Have any of you who have been scammed contacted Profeco or engaged any legal help that has led to success and if so let us know? The company provides a physical address, 12 phone numbers, and 2 emails, as well as 4 social media accounts. Please don't get sucked in like we did. They are masters of deception and we need someone who has more knowledge of the situation. I would like to add our experience to the reviews we read about on this site. Ms. Rose, was worth 42, 900 dollars if we were interested in signing it over to them. We found out from Mexican family members during Christmas that it is also ILLEGAL IN MEXICO to not have spanish language contracts especially for mexicans on national territory as the law clearly says. Afterwards we also felt they held a Spanish language contract away from us so it was more difficult to us to understand in English. Make no mistake that is the developers deednot yours! Ripoff Report | Vida Vacations Destinos unlimited Review To allow an example, I asked him to show me Lucerne Switzerland for August 2023. vida is a scam resort! Shame on us for trusting them!!! We have made every effort to resolve this dispute offline but they prefer to support their duplicitous sales team, so we are exercising our right to freedom of speech. A link has directed you to this review. vIDANTA SHARES | Timeshare Users Group Online Owner Forums I repeat we would have kept saying no, but having an "independent broker" begging us for weeks he so desperately needed was the tipping point for us. 84% of employees would recommend working at Vida Vacations to a friend and 79% have a positive outlook for the business. Not only is this included twice within the body of the contract, but it is also included in the summary outline which you initialed more than once. Opportunities - Vida Vacations Careers Call us today. VIDANTA Timeshare - COMPLAINTS and Reviews On this particular trip, we all decided to meet up in Puerto and Nuevo Vallarta. Article 85 of Adhesion Contracts of CONSUMER PROTECTION LAWS clearly states that ALL contracts must be in Spanish. Yes too bad I trusted them. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Surely this post will be followed by a standard copy/paste comment from Alin Gines stating how they what to work with us so we can enjoy the benefits of our agreement, not the benefits vida presented to me the day I bought. Whenever, I call, a voice came to say 'hold on' and phone went dead. Checking in: Get a receipt for resort fee, keep with passport, they will dispute payment on checkout. Alin Gines We bought on October 3, 2022 in Nuevo, Vallarta & got talked into being a part of the Ambassador Program at the very end after saying NO the entire time. We wish to retract the above post. ComplaintsBoard.com is a leading complaint resolution website on the Internet. weeks for 2, 600 dollars per week and that they are not a hotel or timeshare and had companies to assist us. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet your specifications. The value-added packs included a 750ml bottle of Del Maguey Vida de Muertos mezcal and four copitas. I also asked why it was such a problem? Knowing I was feeling ripped off they send me a list of scammers. Several sale representatives came to the table offering deals starting at $40K and went as low as $7000. During the signing we found out that the Grand Mayan company did not sell our Club intrawest t.s. We look forward to hearing from you to provide you all the information you need to start using your vacation club with us. Our members love all the amazing experiences and exclusive benefits that they enjoy through Vida Vacations. Which means you'll pay 80% of the asking price. But the company has not followed consumer law in our opinion. So the moral of the Mayan story is listen to their lies or anyone whom they recommend and you'll be fine. If you receive a call, even if it appears to be from us, hang up immediately and call us back at 1-800-292-9446. Vida Vacations Destinos unlimited United States Phone: Web: Category: Vacation packages Vida Vacations Destinos unlimited International Cruise & Excursion Gallary Our Vacation Scammed and feared my safety *Author of original report: Additional information + Leaflet | OpenStreetMap contributors | Open In Google Maps Print this Report Vida doesnt dispute that I was lied to, and in fact this would be an unrealistic position as their notorious practices are well documented throughout the internet. I also asked why is it a problem? Vida Vacations is hiring Full-Time Sales Professionals to work in Los Cabos, Puerto Peasco, Mazatln, Nuevo Vallarta, Puerto Vallarta, Acapulco and Cancn . We are committed to exposing them and bringing them. Went to member services, Alex, and he handed us a form to fill out.Alex stated that it goes to owners daughter not in trash. I know they have many happy owners who bought for the right reasons. I filed a complaint with [protected]@vidanta.com/[protected]@grupovidanta.com who clearly advised me that there are no Barba Rangel/Hugo Armendariz working for them and that I have been clearly SCAMMED. We were glad to get back to our cruise ship and sail away, way away. It sounded great but I was a bit suspicious so I asked to keep the sellers paperwork where it shows..Concierge. Ms. Gines, We would like to further investigate your claims and clarify our policies through direct dialogue. In short, our first 36 hours or so was a nightmare and very much in line with an article we read later describing how people are "taken hostage" who visit these places. We have been unsuccessful in reaching a solution that is reasonable for both parties. For those of you who don't know the Mayan no longer uses the infamous Rental/Resale list. Vida Vacations Reviews - Glassdoor The complaint has been investigated and resolved to the customers satisfaction. That club freedom is useless unless you are a millionaire. Vida Vacations | Complaints | Better Business Bureau Profile We are now filing a claim with BBB, and will next contact PROFECO (Mexico's Consumer Protection Agencies that licenses Timeshare operators) to cancel the contract. We bring you unrivaled experiences in luxury vacationing, groundbreaking entertainment, and bespoke relaxation, all designed to meet He went on to show us a document that said Nuevo Vallarta International Sales Department Exchange Database was showing 107 sales that ocurred in the last 12 months of the same exact Club intrawest timeshare. Christie. I started contacted Ms Rangel to activate my Unsubscribe at any time. BTW there is nothing in the contract that states we cannot retain assistance. The grounds were beautiful and impeccably maintained, landscaped, etc. They can only have us deposit our points with them. The manager then said that he would not bring me anything that was not real or true, that Grand Mayan Nuevo Vallarta is a reputable company that would be held responsible! We ate some of the best meals we have had anywhere. Note that you will need your contract/agreement number and your registration number. Vida Vacations Blames Members for Believing Lying Sales Reps.! The sellers even showed us a booklet called small luxury hotels and said that we could exchange for that too. How can I be SCAMMED by such an affluent most desirable large Organization as VIDA VIDANTA GROUP as this? I said I want what they approved. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. How To Cancel A Vidanta Timeshare Contract? - Guide 2023 Is this your company? The hotels they offer are just really really terrible or they tack on extra fees. After being badgered for hours, we purchased. That is not how it works. If you bought and none of what I mention were factors you have a great product. Vida Vacations, Vidanta Resorts, Destinos Unlimited Vida Vacations, Vidanta Resorts, Destinos Unlimited Nationwide USA Phone: 1800-292-9446 Web: vidanta.com/ Category: Resorts Vida Vacations, Vidanta Resorts, Destinos Unlimited rip off Cleveland Ohio Resorts: Vida Vacations, Vidanta Resorts, Destinos Unlimited Cleveland, Ohio
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