232 0 obj <> endobj Adobe d Patients are referred to the AEC unit by their GP or by the emergency department. On arrival to AEC please go to the reception desk and inform them that you are attending ambulatory care. Twickenham Road The Patient Experience Team. Chelsea and Westminster Hospital NHS Foundation Trust, Gastroenterology and nutrition (children), Your mental health and emotional wellbeing, Birth preparation/antenatal classes and Padlets, Maternity equality diversity and inclusion, Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC), John Hunter Clinic for Sexual Health (JHC), Dietary Guidance after Intra-gastric Balloon Insertion, Dietary Guidance after Gastric Band Surgery, Dietary Guidance after Gastric Bypass or Sleeve Gastrectomy Surgery, Liver shrinkage diet for Bariatric Surgery, Ramadan and Fasting After Bariatric Surgery, Reactive Hypoglycaemia After Bariatric Surgery, Vitamin and Mineral Supplements After Gastric Band and Balloon Insertion, Vitamin and Mineral Supplements after Gastric Bypass or Sleeve Gastrectomy, Gabapentin for itching, information for children after a burn, Burns outpatient dressing clinicsguidance for parents, Coping with the stress of a traumatic incident, Guidelines for patients with Duoderm dressings, Scar tissue and contracturesinitial stage, Scar tissue and contractureleaving hospital, Caring for your childs new skin following a burn injury, Percutaneous achilles tenotomy in clubfoot (Ponseti method), COVID-19 vaccination guide for people with a weakened immune system 3rd dose PLUS booster, Hearing Aid Fitting - Referral from ENT (WM), Paediatric transition to adult audiology services, Swim moulds policy and collection information, After Removal of Bilateral External Nasal Splint (POP) and Internal Nasal Splint, Removal of stitches from ear area and canal, Thyroid and parathyroid disorders and treatments, How to access sick pay/employment support following hand Injury, Children visiting the intensive care unit, Intensive Care Unit (ICU), information for family and friends, Investigations in the Intensive Care Unit, Role of the physiotherapist in the Intensive Care Unit, Confidentiality of personal informationyour information, your rights. In early September 2015, Healthwatch Hounslow began a Survey to review the Ambulatory Emergency Care (or AEC) service, currently based in the West Middlesex University Hospital. Report review titled EPU was wonderful as unsuitable. I noticed some of the other team members, like the technicians, were also really lovely and on the ball with sorting so many things. 1}OI6)gT\ "wAEI\7Y@*#;KsBaO-JY@*N!N9l|=Z;~L,f Hospital Discharge Report - September 2017, In August/September 2017, Healthwatch Hounslow (HWH) carried out a patient survey to find out the experience of some patient, who after spending some time as an in-patient in hospital, had been, Interviewed staff working within the AEC unit, Interviewed 20 GPs practising in the community. I was admitted via a and e and spent 2 weeks in lampoon ward and 2 days in syon 1. HCAS Posted: 18/04/2023 Job Type: Permanent Closing Date: 02/05/2023 Staff Group: Nursing & Midwifery Registered Job Ref: 289-CSS-1039-A Salary: 32466.00 to 39521.00 a year per annum incl. West Middlesex University Hospital Isleworth European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 European Paediatric Advanced Life Support (EPALS) 17-18/05/2023 Wed, May 17, 08:00 Chelsea and Westminster Hospital London 604.79 Newborn Life Support (NLS) - Chelsea & Westminster Hospital 08/06/2023 Charing Cross Hospital. Ratings and reviews - West Middlesex University Hospital - NHS Much of the growth in admitted non-elective activity is for patients who spend 1-2 days in hospital. West Middlesex University Hospital has not yet replied. Patient Experience Co-ordinator, Exceptional care from a &e team on duty in morning of Fri 14th April following my dislocating my shoulder and fracture of humerus and clavicle.everyone was kind and efficient and I was even able to go home by 11.30 am, Report review titled Exceptional service as unsuitable, Dear writer, West Middlesex University Hospital is part of Chelsea and Westminster Hospital NHS Foundation. West Middlesex University Hospital has not yet replied. All patients are then seen by an advanced nurse practitioner or junior doctor, before being seen by a consultant who specialises in acute medicine. Contact us | LNWH The team could not have been more thorough or thoughtful. They made me feel very comfortable and at ease, Report review titled fantastic treatment as unsuitable. The liaison psychiatry service is also available here. The Ambulatory Emergency Care Unit is located in Outpatients 1 at West Middlesex University Hospital, Twickenham Road, IsleworthMiddlesex, TW7 6AF. PALS e-mail: chelwest.wmpals@nhs.net Camelia The admin staff on the desk were welcoming and helpful. NHS Jobs - Search Results Outstanding service all round. 1AQ"aq2 #BR3$bC4% A_ KL*~v[7]F Twickenham Road Isleworth London TW7 6AF. Our Hospitals - North West London Pathology Charing Cross Hospital 020 3311 5144 (Reception) 020 3313 0734 (Referrals) St Mary's Hospital 020 3312 3196 (Reception) 020 3312 3197 (Referrals) Visitor Information . I want to thank you so much for the incredible care I received in a&e. The Patient Experience Team. Why is hand washing so important on the Neonatal Unit? Details: West Middlesex University Hospital, London cQzjWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzW x.PR34b0`9yjT2dRdx vXw#Ny#$$H;z'~ay@*%"c 5G~z}_?CyvVVCq =d^CBT#hq}Qnx-]J}+_f%K%5]RS$hC+=2RBd f Aj?:|C2U WUa9nSiyE? dhYUK 9`nZ&vD. I came at emergency with eye infection and have been waiting 4 hours and nobody call me, after 4hours waiting I asked at reception how long Should I wait ,and they were very rude . Wards / departments | West Middlesex University Hospital Acute Medicine | London Our locations :: West London NHS Trust St Mary's Hospital. %%EOF Some patients may return the following day for further investigations and treatment. West Middlesex University Hospital. Read our privacy and cookie policies. We do not tolerate unprofessionalism and rudeness from our staff. Where to get your vaccine :: North West London ICS However, if you are unsure about where to go, please call NHS 111 before coming to our emergency department who can best advise you on your next step. Homepage Chelsea and Westminster Hospital NHS Foundation Trust Overview - West Middlesex University Hospital - NHS Hammersmith Hospital. 0 Your feedback will be escalated to the departments manager for investigation. PDF Welcome to the Ambulatory Emergency Care Service Hillingdon Hospital. Westminster Magistrates' Court The liaison and diversion service is based at Westminster Magistrates' Court. West Middlesex University Hospital What a good service and a brilliant team. Middlesex Hospital was a teaching hospital located in the Fitzrovia area of London, England. r`$8S+1A%@s CQ? [x0`f`` West Middlesex University Hospital Overview Overview Departments and services Facilities Ratings and reviews Leave a review Contact us Address Twickenham Road Isleworth Middlesex TW7 6AF Get directions (opens in Google Maps) Phone 020 8560 2121 Online Visit Hospital website Find another hospital Care Quality Commission inspection rating The trust operates at two acute sites: Chelsea and Westminster Hospital and West Middlesex Hospital. You will be welcomed on arrival and given an approximate waiting time by the nurse. 2016 NHS AEC hosted by NHS Elect. SUz\` 'Vk6%`5=eQu` iXGHjA=QznWzWzWzWzWzWzWzWzWzWzWzWzWzWzWzWz`tAU-,320Bn\J D) aec west middlesex hospital ")U!3] 7W0x'^jz[!VSsZab$x9[Z#q)'*5HiGm-F;pLMTks=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^s=^?hz?n(3 n#]MW:$4T"W h`)!Qmo,W lDfDVPvE&>R0"u7{:_g3EGCS`qWcTt(*yQ&hI%Euv,eYcN,-o -" $L 4G%TU^zB~[M1 West Middlesex University Hospital (WMUH) is an acute NHS hospital in Isleworth, West London, operated by Chelsea and Westminster Hospital NHS Foundation Trust.It is a teaching hospital of Imperial College School of Medicine and a designated academic health science partner (Imperial College Academic Health Sciences Partnership). (AEC) staff were not always able to follow up patients requiring urgent investigation or ongoing . Despite chronic understaffing and overcrowding, everyone from the receptionists to the nurses and doctors were excellent. Ambulatory emergency care (AEC) & Same Day Emergency Care (SDEC) Queen's Hospital. Thank you for taking the time to feedback your experience from your recent attendance at West Middlesex hospital. rS&cD5Ts6'E7FdU()8GHVe*9:IJWXYZftugvwhijxyz i !1AQa"q2#BR 3br$Csc%4S5&DTdEU' All the best, Camelia Our ambulatory emergency care (AEC) service provides same-day, consultant review for patients with urgent or emergency health problems without the need for attendance in A&E. . I was able to see a doctor in under 2 hours, which is unheard of these days. If you would like to discuss your experience further, or would like to raise it as a concern, please get in touch with our PALS team. We had a scan due to previous losses and all the staff were incredible. xb```b``Vf`f`ef@ aV daHl `W!1*|Zhzi[a?vxM+r)v )((be2%@cU Ayana West Middlesex University Hospital site Twickenham Road Isleworth TW7 6AF occupational.health.wmuh@wmuh.nhs.uk 020 8321 5044 London You must live or work in Hounslow or have been a recent inpatient at West Middlesex Hospital. We run a 6-day service . Report review titled Rude Reception Staff as unsuitable, Dear writer, Thank you for taking time to feedback your recent experience at the Hospital. Across our three programmes we have worked with over 150 organisations. Local buses: