Refund Exceptions to improve your experience. Only Reselection if qualified (see below). All new merchandise including clearance has up to a 1-year manufacturer's warranty against defects (not normal wear and tear). Protect Yourself From Indoor Air Pollution, 21 Small Kitchen Appliances for $100 or Less, Best Places to Buy Furniture for Your Home, Furniture Tip-Overs: A Hazard in Your Home, How to Anchor Furniture to Help Prevent Tip-Overs, Buyer Beware: Recalled Products Are Being Sold on Craigslist and Facebook Marketplace, Do Not Sell or Share My Personal Information. upgrade your browser If you are under 18, you may use this Site only with involvement of a parent or guardian. TO THE FULL EXTENT PERMITTED BY LAW, BADCOCK DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE SITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE. The Site may only be used for lawful purposes in accordance with the terms of the license granted in these Terms & Conditions. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. We will attempt to notify you should such limits be applied. IN NO EVENT WILL WE BE LIABLE, DIRECTLY OR INDIRECTLY, TO ANYONE FOR ANY DAMAGE OR LOSS ARISING FROM OR RELATING TO ANY USE, CONTINUED USE, OR RELIANCE ON ANY ADVERTISEMENT DISPLAYED ON THE SITE, ANY PRODUCTS, SERVICES, OR OTHER MATERIALS RELATING TO ANY SUCH ADVERTISEMENT, ANY LINKED THIRD-PARTY SITE, OR ANY LINK CONTAINED IN A LINKED SITE. Exchanges written for defective merchandise should be of equal or greater value. Box 497, Mulberry, FL 33860. For specifics related to the pickup process, please view Planning your Delivery, or contact your nearest store for assistance. Your user name and password are for your personal use only. Merchandise sold at a reduced price is sold "As-Is". Badcock ranks 168th among Furniture sites. Your continued use of the Site will indicate your unconditional acceptance of the current Terms & Conditions; however, any material change to these Terms & Conditions after your last usage of the Site will not be applied retroactively. White-glove service helps avoid damage during the unpacking process, Hanisch says. Make any commercial use of the Site or its Content, including making any collection or use of any product listings, descriptions, prices, or images; download, copy, or transmit any Content for the benefit of any other merchant; use or attempt to use any engine, software, tool, agent, data, or other device or mechanism (including browsers, spiders, robots, avatars, or intelligent agents) to navigate or search the Site other than the search engine and search agents provided by Badcock or generally publicly available browsers; frame, mirror, or use framing techniques on any part of the Site without Badcock's express prior written consent; make any use of data extraction, scraping, mining, or other data gathering tools, or create a database by systematically downloading or storing Site content, or otherwise scrape, collect, store, or use any Content, product listings, descriptions, prices, or images, except pursuant to the limited license granted by these Terms & Conditions. In addition to all other rights available to Badcock including those set forth in these Terms & Conditions, Badcock reserves the right, in its sole discretion, to terminate your account, refuse service to you, or cancel orders. The Site may contain links and interactive functionality interacting with the websites of third parties, including social sites and product manufacturers' sites. Create steps for the customer to follow (e.g. RH (formerly Restoration Hardware), for example, offers customers white-glove delivery service on all furniture purchases, with flat rates starting at $199 for homes located within 50 miles of its nearest store; Ethan Allen offers white-glove delivery (which the company calls premier in-home delivery) starting at $59 for orders up to $499. performing their return through an RMA) 4. (Note: Some online retailers wont accept returns if a product has been assembled or modified.) Below you will find some information on our return & exchange policies. Such information and the availability of any Product are subject to change at any time without notice. But getting that new sofa home or returning a recliner? browser. (Screens with different brightness settings can make the same color look different.) For Wells accounts, the customer must pay all charges up front before any exchanges or returns are scheduled. A. If the bedding set, they select is greater in value than what was originally purchased, they will be responsible for the difference in price. And third, use online customer reviews wisely: Read reviews only from verified customers and pay closest attention to specific remarks, such as those saying that something was difficult to assemble or that the color was brighter than it appeared in the online image. Merchandise not in like-new condition, as well as defaced, abused, neglected, or similar merchandise, may not be accepted for return. Merchandise returned in like-new condition under the policy guidelines is eligible for a full refund, merchandise exchange, or in-store credit at the customers choosing. That can help prove that the product was damaged in transit.. All rights reserved. We dont recognize that sign in. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the Products, as well as all shipping and handling charges and applicable taxes. IF YOU ARE DISSATISFIED WITH THE SITE, ANY CONTENT ON THE SITE, OR THESE TERMS & CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE. Such disclosure, submission or offer of any Comments shall constitute an assignment to Badcock of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. 2. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. UNDER NO CIRCUMSTANCES SHALL BADCOCK OR ITS EMPLOYEES, DIRECTORS, OFFICERS, OR AGENTS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SITE. The Site is intended for use by individuals 13 years of age or older. Furniture Row has one of the least generous return policiesonce a customer receives a product, the product can only be exchanged, not refunded. Writing one takes these steps: 1. Stores that offer customers full refunds usually require items to be returned within 10 to 30 days. Badcock cannot and does not represent or warrant that the Site or its server will be error-free, uninterrupted, free from unauthorized access (including third-party hackers or denial of service attacks), or otherwise meet your requirements. Badcock promotes new chief revenue officer - The Ledger Most of the time, the delivery process seems to go smoothly, according to the experience of the CR members who reported on their furniture purchases for Consumer Reports new Furniture Retailers Survey. All email addresses you provide will be used just for sending this story. 8. Zappos. I owe Babcock furniture and cannot pay the full amount I owe - Avvo To request return information, contact the third-party seller within 14 days of receipt. Copyright 2023 Badcock &more. Except for such material changes, the Terms & Conditions that were in effect at the time any claim or dispute arose between you and us will be applied. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK. She then BRUSHED everything off by saying well someone will get back with you with the restock fee by Wednesday goodbye..she hung up and I was like REALLY ok. Of the more than 38,000 furniture purchases rated in our survey, only 6 percent of those bought in a store and 10 percent bought online had an item arrive damaged or with missing parts. THE MAKING OF CLAIMS OR RESOLUTION OF DISPUTES PURSUANT TO THIS AGREEMENT SHALL BE IN YOUR INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Delivery I have requested delivery of these items. YOU AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW: (1) ANY AND ALL DISPUTES, CLAIMS, AND CAUSES OF ACTION ARISING OUT OF OR CONNECTED WITH THE SITE AND/OR THESE TERMS & CONDITIONS WILL BE RESOLVED INDIVIDUALLY IN THE FORUM DESIGNATED IN THIS SECTION, WITHOUT RESORT TO ANY FORM OF CLASS ACTION; AND (2) ANY AND ALL CLAIMS, JUDGMENTS, AND AWARDS WILL BE LIMITED TO ACTUAL THIRD-PARTY, OUT-OF-POCKET COSTS INCURRED (IF ANY), BUT IN NO EVENT, WILL ATTORNEYS' FEES BE AWARDED OR RECOVERABLE. When picking up your merchandise, please bring your ID and proof of purchase. browser. In the case of notices Badcock sends to you, you consent to receive notices and other communications by Badcock posting notices on the Site, sending you an email at the email address listed in your profile. Depending on where youre shopping for furniture, this could be a simple maneuver, or you could be on the hook for hundreds of dollars in delivery fees and scrambling to figure out how to return a product you dont like. Return Babcock (1653 - 1708) - Genealogy Terms and Conditions | Badcock & More Before enabling any sharing functions of the Site to communicate with any such website or otherwise visiting any such website, Badcock strongly recommends that you review and understand the terms and conditions, privacy policies, settings, and information-sharing functions of each such third-party website. Badcock reserves the right, including without prior notice, to limit the quantity of items purchased per person, per household, or per order for any reason. Franchise Group Inc. purchased. However, most online retailers make customers pay for return shipping (unless the item arrived damaged or was different from its description, or it was the wrong item altogetherin those cases, the retailer will usually try to make the return process as easy on the customer as possible). About Our Returns Policies - Amazon Customer Service Most merchandise sold by Badcock Home Furniture &more is covered under our Return and Refund Policy. I bought this mattress with an adjustable base and just love it. Fees can vary by retailer, but as a benchmark: White-glove delivery for furniture purchased on the Macys website costs between $70 and $261, depending on the homes location and the size of the furniture. Here at Badcock we offer free layaway, meaning we won't charge you any service fees or interest while you are making payments towards your merchandise! The reselection and exchanged pick-up/delivery must occurimmediately after contacting Customer Service. Write the policy following the guidelines below. If you use the Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Know, however, that stores may have different definitions of what white-glove delivery service entailssome might just deliver the box to an area inside your home, no setup or assembly includedso its important to find out what youre signing up for before you pay up. Save BIG w/ (64) Badcock Home Furnishing & More verified coupon codes & storewide coupon codes. Badcock Furniture Reviews: 2023 Product Guide - Slumber Search If any provision of these Terms & Conditions is held invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not be affected or impaired. The entering of any amount of personal data, such as log-in credentials, passwords, ISP account information and photos on these items, regardless of the extent, will remove the item from like-new status and render them ineligible for the normal return policy, including the 1-day return policy. When they did, the most common reason was because the item had arrived damaged or with missing parts, with a few returning items because the quality, comfort, or color wasnt as expected, or because the item did not fit in their home. As a condition of the use of the Site, you agree to defend, indemnify, and hold harmless Badcock and its respective employees, directors, officers, agents, vendors, and suppliers from and against any liabilities, losses, investigations, inquiries, claims, suits, damages, costs, and expenses (including, without limitation, reasonable attorneys' fees and expenses) (each, a "Claim") arising out of or otherwise relating to your use of the Site, including without limitation any User Content submitted by you and Claims alleging facts that if true would constitute a breach by you of these Terms & Conditions. For website sales, a member of your local store will contact you to provide the time and to validate the pickup address where your goods will be available. A 10% restocking fee will be applied to all returned merchandise and a redelivery fee equal to the delivery charge will be charged. Other way collected bellow will help you a lot. Ad-free. The Site is intended for use by individuals 13 years of age or older. YOU FURTHERMORE AGREE THAT THE EXCLUSIVE FORUM AND VENUE FOR ANY LEGAL ACTION ARISING OUT OF OR RELATED TO THESE TERMS & CONDITIONS SHALL BE THE UNITED STATES DISTRICT COURT FOR THE MIDDLE DISTRICT OF FLORIDA, AND YOU SUBMIT TO THE PERSONAL JURISDICTION OF THAT COURT. If you decide to link to any such third-party sites, you do so entirely at your own risk.Limitation of Liability. Sofas start below $500 with the lower priced offerings providing solid wood frames and polyester upholstering. Check with the retailer to be sure this is included. " I love it! Providing any untruthful or inaccurate information is a breach of these Terms of Use and may result in cancellation of your order. For purposes of these Terms of Use, reselling will be defined as purchasing or intending to purchase any Product(s) from Badcock for the purpose of engaging in a commercial sale of the same Product(s) to a third party. Items are not reserved until the delivery date is scheduled. Copyright 2023 Badcock &more. Shop our new spring collections for all your appliances, lawn & garden needs, and patio furniture.