In one order something was missing and they replied a few hours later and I sent them some photos and they sent me the missing items free of charge with Express Shipment again. They have the worst customer service as well. I previously ordered from them with no trouble. BUT here's where it becomes shady they will allow me to (and I quote) "reorder and email us the new order number so we will cancel and refund the old order." Customers can choose according to their own qualifications, which can help customers save money while enjoying activities. Came in perfect condition, couldn't be happier! Case in point, despite the slight confusion, I did receive my order safely and soundly. Cokodive also offers a variety of payment options, including PayPal, credit cards, and more. I preordered Bts' Proof on the 13 of May, fast forward to the 3 of July and the order is yet to even be shipped!I've sent them numerous emails but never got an answer. !Edit: just wanted to add that they also delete 1 star reviews on their website - very shady. I really do recommend them and i plan to place another order soon :). 35% Off Cokodive.com Discount Codes & Coupon Codes - Apr. 2023 what is the recommended ratio for lifeguard to swimmer Shop at your own risk! I always recommend Cokodive to all the kpop lovers who want to buy stuffs. What's more, more discounts and sales are waiting for you in HotDeals.com. All your payment information is encrypted and processed through Paypal. Anyone can write a Trustpilot review. Cokodive is an online store that specializes in selling K-pop merchandise and albums. We always wish your company to grow much larger amd reach great heights so that all can get kpop merches around the world. 10% Off Cokodive Coupon (20 Discount Codes) May 2023 - Dealspotr i have been trying for weeks to get them to cancel Order #1607929 and have received no response. Then you'll see a box says "Enter Discount Code", then you can enter your Coupon. Why did I receive a refund/partial refund? You can trust this brand for sure with your time and money. Stay away from Cokodive! Its is bit difficult to receive any kpop merch in India. 70% Cokodive Discount Code & Coupon on December 2022 They have the worst customer service. the Mag arrived with any issues and they even add a BTS poster. Verification can help ensure real people write reviews about real companies. I picked the Korean Version and they ship it to me from korea to Mexico in no time and without delays. I'm livid, upsetI placed my order on Jan 24th for the BTSMerch. I have made my purchase last February 20 but until now I havent received any updates from them if they have shipped my orders and they charged my account already. *(@raisline), ale (@fangirlale), rai . The Giveaways and unboxing they do are like omg!! Thankyou so much for doing this so that we all can get it easily. The Cokodive team are very helpful in any situation where I need to contact them. A link to the tracking page will be supplied through the shipment email. Stay away.They also make you pay extra for fast shipping because of covid but my album never arrived. They have horrible customer service. I recently purchased 2 ateez albums from cokodive on the 16th of November and all though the packing has been delayed, they have been excellent at responding to emails and keeping me updated on the matter. COKODIVE on the App Store You can trust this brand for sure with your time and money. without changing your browser settings you agree to their use. There is no need to set up a new account. Based on our analysis, COKODIVE offers more than 203 discount codes over the past year, and 112 in the past 180 days. (Pre-Order Only) PHOTOCARD SET - 8ea per set (same for Standard & Limited Ver.) Yes. I have been ordering from cokodive or weverse and I have had no issues with them. There is one thing you need to pay attention. Once we approve your request, we will supply you with our returns address. Cokodive provides different sizes for each piece of clothing, so please be sure to check the size of each product you want to buy before ordering. I wish I had listened to the bad reviews. Hi,I am sorry about your experience, can you provide me yourorder number? The first thing I bought from here was the ateez fever part 3 album with the pre order benefits and i received it on time. Placed my fifth order last week and plan to make another one soon. After a few days, i finally heard back saying they made a mistake and i assume they probably didnt read it thoroughly and just started emailing everyone in Europe without doing proper research? Then you have to pay for your items you put in your cart. I ordered a present for my friend that she ended up buying for herself so I tried to cancel my order, only for cokodive to make me wait days for a reply and then refuse to cancel my order even though it states on the website that I can cancel my order if the product hasnt been shipped yet and mine said it hadnt been shipped. Whether it be their giveaways or their products, they focus on quality and on giving the customers the most easy and amazing experience. Yes, sometimes it takes a few weeks before the order is shipped, but 9,50 Euro for FedEx Express from Korea to Ireland (arrives in 3 days) is outstanding. I wanted to cancel my order and followed the instructions from their website exactly without fault. :), Cokodive has always been so amazing , I haven't shopped yet but I will soon. If you are interested in it, hurry up! I provided proof from my countrys laws about tax ids and clear information stating i in fact cant get one, that it isnt necessary either and that they as a business need one instead of customers. Contact us(hello@cokodive.com) immediately so we can help you fix it. This took a few days, and didnt get any response from them from email, twitter and instagram. We use dedicated people and clever technology to safeguard our platform. You always have the option to delete your Tweet location history. Couldn't be happier. Awful company. So Rolling Stones USA didnt print anymore numbers of the BTS mag so Cokodive was pretty much amazing and offered me an option, which was to refund the money back or get a korean version of the same magazine. But their adamant. Other than that delivery was very fast. Used to trust this company. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I always recommend Cokodive to all the kpop lovers who want to buy stuffs. Thankyou so much for doing this so that we all can get it easily. Simple. Order was confirmed.