Lehigh Valley, PA Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. Chicago, IL 60643 Other restrictions may apply. Pack return item(s) in original manufacturer product packaging (including the structural packaging inside the original box). Astound Broadband offers a number of wireless home internet services in Bethlehem to best fit your needs. Astound Business Services are available at your address. No hidden monthly fees. Renting a 1 gig modem and Wi-Fi router from RCN is currently $10 per month, plus an initial installation fee. Andersonville Get the speed, WiFi and TV thats just right for you. 726.7000 before visting to ensure your equipment can be received at that location. Reprinted with permission, where available. ! RCN Cable TV Service Review 2022: Pricing, Bundles, & More Let's see what we have available at your address. Please give us a little more information to finish your order. Other restrictions may apply. Global Saver Calling Plan has capped number of calling minutes and you choose when and where you want to call. Currency Exchange/APS Center may apply a processing fee for payments made. TV programs cannot be streamed outside of the United States. Original review: Feb. 14, 2023. Within the East Coast region and beyond, RCN is well known for the provision of various services such as Cable TV service, home phone, internet etc. No contracts. I check it out and it's a charge for almost $800 from RCN, an east coast cable company, from when I lived there a few years back. All Rights Reserved. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. RCN can't set an arbitrary number like that, and expect you to pay it? Service offerings are contingent upon Astound verification that the specific address covered by the service request is an Astound serviceable location. 8:30am-2:00pm RCN Technologies is dedicated to providing our customers with the best quality service and solutions. Our services vary based on location. Fees may include hourly tech support rates, restocking/replacement up to the full device MSRP, and associated shipping expenses. Astound Business Services are available at your address. Only Suddenlink devices that have been purchased directly can be returned to the store. In fact assignment of the representative is to ensure he/she convinces you otherwise, which earned them the name retention. To succeed, you need to devise an attack plan which you can find below. 7:00 AM-11:45 PM Contact your Account Manager to initiate the return process. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. It may take up to 3 business days for the payment to reach RCN. Create an Account. We will continue to negotiate in order to keep costs as low as possible. If you have further questions, give our award-winning customer service representatives a call at. The reason behind them employing specialties as their retention representative is to do whatever it takes to keep any displeased customer from jumping ship. Etc. Customers who are in jeopardy of being disconnect should call RCN with a receipt number after making their payment to insure their account is not disconnected. With Astound Broadbands Nationwide Calling phone plan you can make as many local or long-distance calls as you want, for a flat monthly rate. We can provide you with a prepaid FedEx shipping label. Certain equipment may be required to receive advertised speeds. Well, it's your lucky day. Please return RCNs equipment as soon as possible on or before the scheduled disconnect work order. Astound Broadband Powered by RCN Internet: Coverage & Availability Map *The availability of services, pricing and offerings displayed on www.astound.com are for residential NEW Astound customers only. Saturday: Astoria, Brooklyn, Jackson Heights, Long Island City, Manhattan, and a variety of other locations are all served by RCN. RCN equipment can be returned by: Visiting a Local RCN Office in your area - please call 1.877. Astound Broadband may not be available at your address yet. How To Return Frontier Equipment | Frontier Our technicians will determine installation specifics with you on the date of installation. When you close an account, equipment charges are added to a final statement that is generated the exact moment the account is canceled. Enhanced Whole Home WiFi delivers fast and reliable WiFi throughout your home through the use of multiple access points and TrueMesh technology. Whole Home WiFi: Activation and installation not included. Identify the service you have and follow the steps provided for each option. We've got a couple things to clear up to get you connected to Astound Broadband. Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). It may take up to 3 business days for the payment to reach Astound. Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. Directions, Monday-Friday: Get your FedEx prepaid shipping label here. No hidden monthly fees. With Call Waiting, Call Forwarding, 3-Way Calling, Voicemail and more. RCN in Illinois, Indiana - Wowway We continue to be powered by passionate local teams, dedicated to the people and communities we serve, bringing customers astounding services and products. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services, product offerings and product features are available in all areas. All fields are required unless indicated as optional. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. You might need to get the ten digits number associated with your account ready because thats the first question the representative will ask you. It certainly didn't cost RCN 900 bucks for the equipment. What is the best way to disconnect an RCN? 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. 701 N 7th St Devices are not eligible for return or refund after 14 days. Returns - Shipping Labels and Drop Off Locations | FedEx If you have further questions, give our award-winning customer service representatives a call at. It is essential to double-check youre speaking with the right department to avoid wasting much time. in a store) then you will always see these charges on the final statement. Returns must include all original packaging and components (such as cables, installations, chargers, etc.). Directions, Monday-Thursday: Please choose your exact address in the list below, or skip and continue to order. Astound Broadband may not be available at your address yet. The completion of the Astound Broadband transaction follows WOW!'s completed sale of its Cleveland and Columbus, Ohio service areas to Atlantic Broadband, announced in September 2021. Were sorry to hear youve decided to downgrade or cancel your service.