You also must bring in all the components of the original purchase. FREE or discounted shipping is available in the contiguous U.S. states only, and excludes Alaska, Hawaii, U.S. If they can not track your order. Start by using our Mobile App (text "Beauty" to 95637 to get the app) or navigating to ulta.com. The second is to simply log into your Ulta Beauty account using your email address and password. This is typically 5 to 7 business days.. . If you return the product within 60 days of the original purchase and it's accompanied by its original email order confirmation and packing slip (or can be verified in our system using your Ultamate Rewards member ID or ulta.com account information), you will receive your refund in the form of your original payment. All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. If you want to make sure you receive a full refund, then you'll need to be able to prove how much you paid for it. If not, then you'll be given a store credit for the lowest sale price of the item within the past 90 days. Please use the return mailing label printed on the packing list included in your shipping package, and address the return package to:, ulta.com Returns Center, 1135 Arbor Drive, Romeoville, IL 60446, Return all products to Ulta Beauty by ground-only shipping. But the Ulta return policy allows you to make returns for 60 days. This shipping method is available for shipments to the contiguous U.S. states, Alaska, Hawaii, U.S. Ulta also gets extra points for offering store credit for items that are returned without a receipt. TIP: Target has an explicit $100/year limit for receiptless returns. We are able to locate purchases made using your Ultamate Rewards member ID or phone number. This is one of the famous beauty product companies in the United States and there they have a large number of beauty stores. While it's possible to make a return at Ulta without a receipt, it's not necessarily ideal. The Ulta return policy is relatively simple. You won't be charged for an unsuccessful order submission and the temporary hold will expire automatically within the timeframe set by your financial institution. Single-use coupons used on your original purchase cannot be returned. Scan the QR code with your mobile device. Once reviewed, press "Place Order". Expired coupon/reward certificates will not be accepted. Items purchased from other retailers, dealers or resellers and not directly from Ulta Beauty are not eligible for return, refund or exchange, including Ulta Beauty at Target. Rainchecks are not available, and we will not ship the item when it is back in stock, as we do not have a backorder system., Looking for an item in store? Does Ulta Price Match? - The Krazy Coupon Lady We take protecting the integrity of the products we sell very seriously. Simply head over to Ulta'sorder status page, where you'll find two options. Track the status of your order anytime here!, Ultamate Rewards Members can also check their orders by logging in at ulta.com or the Mobile App and navigating to "My Orders". All applicable promotions, offers, discounts, and coupons applied at the time of purchase will be prorated and deducted from the amount of refunds or credits, including loyalty points. You can return any product with at least 80% product left in it, within 60 days of purchase. Hazardous Materials are as follows: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). If payment was made with a store gift card, the refund will be issued in the form of an Ulta Beauty eGift card., We know you're put together, so we recommend returning the product in the same shipping carton that you received it in. Please note that shipping charges on your original order will not be refunded, unless the package was incorrectly shipped, or you received defective merchandise. Once located, scroll past Store details, availability, and Services menu to Brands in Store. If you are unable to return the product with its receipt and we are unable to verify the original purchase price of the product, your refund will be in the form of an in-store credit equal to the lowest selling price at which the product was sold by Ulta Beauty during the 90-day period preceding the return. We understand things happen, which is why Ulta Beauty is dedicated to making the return process beautifully simple for you. If you are on ulta.com, you will see a menu on the top left as shown by three stacked lines that bring you to the same options. You may also contact us to release the hold with the following information: If you used an Ulta Beauty gift card to pay for any part of your order, the money will be returned to it at the time your order is canceled. It's also possible to return online purchases to Ulta by mail, preferably in the same shipping carton that was used to send them to you. Make sure you are logged in on Ulta.com and your Ultamate Rewards Member ID is displayed on your My Account page. Returns must be accompanied by all original components. Please navigate to the Returns section of this page for more. In accordance with state law, NSF checks may be submitted to your bank electronically. **Total delivery time includes processing and carrier transit time. Subject to credit approval. Choose as needed. This is 30 days longer than most stores, and only if you want a full refund. To avoid return shipping costs and speed up your refund, you may return merchandise to any Ulta Beauty store (see Returning your online order to one of our Stores). In order to offer the best shopping and product-return experience to as many guests as possible, Ulta Beauty reserves the right to limit returns if we have reason to suspect misuse of our generous Returns Policy (such as excessive returns, reseller activity, or fraud). , Not all online Gift with Purchases are available in store, and vice versa. Our associates are trained to inspect and then properly dispose of any returned items that have been used, damaged or expired. Online purchases can be returned by mail or by visiting an Ulta store. This is not a charge and the hold will be released once your order has shipped. Delivery times may vary, especially during . Therefore, these items cannot be shipped to all addresses. You will want to verify that address matches the one on your shipping label. 1) Return Your Products Within 60 Days But Don't Sweat It If You Go Over That Time. If you are having issues redeeming an active coupon, please contact Guest Services through the options toward the bottom of the page. Your financial institution will place a temporary hold on the funds for your order as it processes. Hazardous materials include: aerosol items, some alcohol-based items, items that contain contents under pressure, and others (e.g., hairspray, nail polish and items containing flammable, volatile or corrosive chemicals). Once ready, press "Secured Checkout". The Ulta return policy states that shipping charges will not be refunded except in certain circumstances such as defective items or incorrectly shipped. Territories, PO Boxes, APO/FPO addresses and oversized packages. Gift cards cannot be returned in exchange for cash. Ulta Beauty's policy does not permit the resale of used, damaged or expired products. , Because our system processes orders immediately and cancellations are not guaranteed, we suggest reaching out to Guest Services through the options toward the bottom of the page through either voice, text, or chat for the quickest response.. Simply bring the item(s) you wish to return to the store with its original email order confirmation, packing slip and all original packaging materials. Buy now, pay lateronline and in store. This is not a charge and the hold will be released once your order has shipped. Any item(s) that are canceled and/or can no longer be shipped will not be charged and your final shipment notice will contain an adjusted price. Can I Return an Item to Ulta Beauty without the box or original package? Excludes Beauty Services from The Salon, Dermalogica Skin Bar and Benefit Brow Bar. The only possible exceptions are broken items that were broken by no fault of Ulta. Just make sure that you also bring in your original email order confirmation and packaging slip in order to make sure you get the full refund. and this is often the quickest way to go. In rare instances, and based on item, gift wrap may be used but is not an available option during check out., Before checking out, choose "Make This Order A Gift" in your shopping bag. Brands, products, services and categories that are excluded or restricted from Ulta Beauty coupons and promotions are subject to change without notice. it's totally free! This is likely to discourage customers from buying a collection of products, keeping the ones they like for free, and returning the rest for a full refund. We will not remember your security code. Refer to the Shipping details above for available Shipping Methods for your address. On Mobile App and the mobile version of ulta.com, directly under the list of items, the options to make the order a gift and add a coupon are available. Certain items in your order may be considered hazardous materials (HAZMAT). For ulta.com shoppers, items excluded from coupons and promotions will be indicated in the shopping basket.